HKA is a leading global consultancy in risk mitigation, dispute resolution, expert witness and litigation support. We anticipate, investigate and resolve complex challenges by harnessing world-leading multi-disciplinary expertise and experience.

As trusted independent consultants, experts and advisors, we deliver solutions amid uncertainty, dispute and overrun, and provide the insights that make the best possible outcomes a reality for public and private sector clients worldwide.  Our experts have testified across the globe on many of the largest quantum, delay, engineering and commercial damages matters.  

As part of the HKA team you can expect:

• A strong collaborative culture focused on growing the practice and our team together.
• The opportunity to be a part of a rapidly growing team and be part of driving the future success and development of our global business.
• The ability to work with a diverse team and workload to accelerate career development and connections.

The Opportunity:

Reporting into the Head of Information Technology as part of a small and dynamic IT team. The primary function of this role is to drive forward projects based on the Microsoft 365 environment across the organisation.

Position Responsibilities:

• Configure, implement, and maintain SharePoint online and the M365 environment, this includes helping to migrate content from network drives, OneDrive, and other systems to SharePoint online.

• Improve the information security and governance of SharePoint Online and the M365 environment, for example by introducing information security and records management policies and labels.

• Enhance SharePoint functionality by creating and maintaining PowerShell scripts, SharePoint Term Store metadata, Power Automate workflows, SharePoint libraries and lists, and other SharePoint-based data sources and applications.

• Configure and maintain SharePoint Online (Communications between sites and Teams sites) and other Microsoft 365 environments.

• Identify, research, and implement SharePoint Online and other M365 solutions to meet business objectives.

• Help write information governance material for the M365 environment and help maintain the IT and information asset registers.

• Promote user adoption through application support and end-user training; prepare self-help materials, and provide technical demonstrations, consultation, and support for existing O365 applications.

• Work within standard ITIL service management processes for Changes, Incidents, Service Requests and Problems, and utilise appropriate change and release procedures to ensure the smooth operation of business services.

• Maintain technical support relationships with suppliers to ensure services are provided effectively.

• Provide general application support to all functional areas and business units.

• Keep up to date with changing technologies and the benefits and advantages they may offer.

• Follow an appropriate program for personally continuing professional development.

Education, Skills and Experience:

Professional or higher education qualifications in an IT-related subject or equivalent experience, Including Microsoft certifications MS-102 ,MS-700 ,MS-900 ,MS-721/SC-900 (not essential, but advantageous).

Knowledge of the following:

• SharePoint Online Modern Sites and Document Libraries.
• Microsoft Teams.
• OneDrive.
• Microsoft 365 Groups.
• M365 roles and permissions model.
• PowerShell scripting to configure Office365.
• Power Platform - scripting/workflow.
• Microsoft Purview.
• Understanding of ITIL IT Service Management Framework and Change processes.
• Ability to prioritise and self-manage varied workloads against agreed deadlines.
• Ability to investigate and resolve problems creatively.
• Excellent documentation skills.
• Good written and verbal communication skills.
• Ability to learn to new skills and technologies quickly and apply them methodically.
• Good knowledge of current trends and practice in the use of digital and information technology. 

The following are advantageous but are not essential:

• Data Visualisation Document and Records Management.

• Web standards and protocols such as HTML5, CSS and JavaScript.

• Scripting languages/tools such as powershell.

What we offer:

At HKA we recognise that our people are critical to our ongoing success. Our priority is to provide an inclusive and collaborative culture aimed at providing the best opportunities for our people to thrive and develop in their chosen career path.

We operate a flexible working pattern both in terms of hours and location and are happy with flexible remote working.

Our Global Recruitment team is committed to providing an authentic candidate experience for all those who take the time to apply to HKA. We are committed to providing an efficient and insightful recruitment process giving candidates a true reflection of life at HKA.

ED&I at HKA:

HKA has a thriving ED&I committee working hard to provide an inclusive and welcoming environment for a truly diverse set of employees. We are committed as a business on the continued improvement of our Equality, Diversity and Inclusion strategy, please visit our careers page for further information or feel free to ask our recruitment team for further information. 

All HKA employment decisions are firstly made on merit and shall be made without regard to age, disability, gender or gender reassignment, marriage, and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation, or any other basis in compliance with local legislation.