HKA is one of the world’s leading privately owned, independent providers of consulting, expert and advisory services for the construction, manufacturing, process and technology industries.

As trusted independent consultants, experts and advisors, we deliver solutions amid uncertainty, dispute and overrun, and provide the insights that make the best possible outcomes a reality for public and private sector clients worldwide. Our experts have testified across the globe on many of the largest quantum, delay, engineering and commercial damages matters.

As part of the HKA team you can expect:

• A strong collaborative culture focused on supporting the Claims and Disputes practice and our team together.
• The opportunity to be a part of a diverse and supportive team across the European region.
• Be given the opportunity to develop your career, working within a fast paced environment, on exciting projects and being an integral support for our technical staff.

The Opportunity

HKA have an exciting opportunity for a highly competent Senior Business Support Administrator to join our team in Birmingham. This is a key role for the business that requires a highly organised individual with a responsible attitude and a keen eye for detail and exceptional customer service skills. The role is a 25-30 hours per week over 5 days or flexible working.

 The successful applicant will be an integral part of the team, ensuring an efficient and smooth running office environment.

Duties include, but not limited to, the following:

• Facilities Management:
• Point of contact/co-ordination/arrange maintenance visits –
• Landlord/Managing Agent
• Office Alarm
• A/C / Heating
• Cleaners/Window Cleaners
• Utility Rates
• Fire Alarm/Emergency Lighting maintenance/testing
• Fire Extinguishers
• Water Testing/temperature check/samples/shower clean
• Recycling (IT & electrical equipment/toners/general)
• First Aider
• Fire Marshall
• Office H&S Risk Assessment
• Supplier Invoices (check/obtain approval)
• Business Cards
• Stationery
• Archiving of documents/confidential destruction
• Arranging lunch for client/office meetings

Lead Business Support for the Quantum Team

• Attend regular team meetings with Quantum Leads
• CRM/PMP establish sales stage/start & end dates and update
• Add any Activities/follow ups required on CRM. Events calendar/co-rdinate
• Assist in preparation of MBR’s
• CPRD – weekly Budget reviews with PM’s
• Assist in Delivery Excellence/formatting reports/documents
• Regular reminders for updating CV’s
• Onboarding – ensure standard is adhered to as per Induction Schedule
• Update Resource Planning Schedule with all live projects including rates & relevant staff
• Annual Leave reconciliation (bi monthly)
• Document Controller

• Business Support Europe

• Carry out conflict checks for the Birmingham office
• Superuser on Templafy
• Booking of hotel/travel on Corporate Traveller
• Journey Management
• Ensure submitted MCV’s are in HKA format

CRM Vantagepoint :

• Sub-Consultants Hub
• Sub-Consultants Global Agreement
• Employees Skills Matrix

What we offer:

At HKA we recognise that our people are critical to our ongoing success. Our priority is to provide an inclusive and collaborative culture aimed at providing the best opportunities for our people to thrive and develop in their chosen career path.

We operate a flexible working pattern both in terms of hours and location and are happy with flexible working. 

Our Global Recruitment team is committed to providing an authentic candidate experience for all those who take the time to apply to HKA. We are committed to providing an efficient and insightful recruitment process giving candidates a true reflection of life at HKA. We are committed to responding to all applicants who apply by the closing date.

ED&I at HKA:

HKA has a thriving ED&I committee working hard to provide an inclusive and welcoming environment for a truly diverse set of employees. We are committed as a business on the continued improvement of our Equality, Diversity and Inclusion strategy, please visit our careers page for further information or feel free to ask our recruitment team for further information.

All HKA employment decisions shall be made without regard to age, disability, gender or gender reassignment, marriage, and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation, or any other basis as protected by the Equality Act 2010, or in compliance with local legislation.